Zoho CRM integrations are one of the biggest reasons businesses choose Zoho as their CRM platform. The CRM is already one of the most flexible and powerful tools for managing your sales, customer data, and team workflows, but what really makes it stand out is how easily it connects with the other tools you use every day.
Here are 8 popular applications that work great with Zoho CRM — and how they help your business run smoother.
1. WhatsApp
What It Is: A messaging platform used by over 2 billion people.
Why Integrate: Connecting WhatsApp with Zoho CRM lets you send and receive messages directly inside your CRM. It helps your team respond quickly, keep all conversations in one place, and automate replies — so your customer support stays fast and consistent.
2. SharePoint
What It Is: Microsoft’s platform for managing and storing documents.
Why Integrate: Bringing SharePoint into Zoho CRM lets your team access, store, and share documents without leaving the CRM. You can link files to deals or contacts, making collaboration easier and cutting down on time spent switching between systems.
3. Mailchimp
What It Is: A popular platform for email marketing and automation.
Why Integrate: Syncing Mailchimp with Zoho CRM gives you a clear picture of how your contacts are engaging with your emails. You can create more targeted campaigns, trigger follow-ups based on activity, and track campaign results right inside your CRM.
4. Google Workspace
What It Is: Google’s suite of productivity tools like Gmail, Google Drive, Docs, and Calendar.
Why Integrate: Connecting Google Workspace with Zoho CRM lets your team manage emails, schedule meetings, and access files all within the CRM. It keeps communication smooth, documents organized, and calendars synced — so you never miss an important follow-up or deadline.
5. Meta Adverts Manager
What It Is: The dashboard for managing your Facebook and Instagram ad campaigns.
Why Integrate: Connecting your ad account to Zoho CRM sends new leads straight into your pipeline. You can automatically assign leads, follow up faster, and track which ads bring in the best results.
6. Leadfeeder
What It Is: A tool that shows you which companies visit your website.
Why Integrate: With Leadfeeder connected to Zoho CRM, you’ll get real-time insights on which businesses are checking out your site. You can create leads automatically, prioritize high-interest companies, and reach out before they move on.
7. LinkedIn Sales Navigator
What It Is: LinkedIn’s prospecting tool for sales professionals.
Why Integrate: Bringing Sales Navigator into Zoho CRM gives your team access to LinkedIn profiles, connection paths, and InMail messaging, all from the CRM. It helps your reps build better outreach strategies and start warm conversations with the right people.
8. SurveyMonkey
What It Is: A survey tool for collecting feedback and insights.
Why Integrate: Linking SurveyMonkey to Zoho CRM lets you pull survey responses directly into contact records. You can track satisfaction, qualify leads, segment contacts, or get post-purchase feedback for better follow-up.
Other Zoho CRM Integrations
These eight tools are just the tip of the iceberg. Zoho CRM integrations span hundreds of apps, including ERPs, accounting tools, help desk systems, and more. Zoho also supports custom API connections, so your CRM can be as connected as you need it to be.
Thinking About Switching to Zoho CRM?
If you’re using another CRM (or none at all) and you’re ready for something more flexible, connected, and user-friendly — Zoho CRM might be the right fit. Want to see how it could work for your business? Reach out to us and we’ll show you how Zoho CRM integrations can simplify your systems.