The #1 Employee Management Hack Most ServiceTitan Users Miss

If you’re using ServiceTitan to manage your field service business, you likely rely on its native employee roles and permissions to organize your team. But what happens when your dispatcher becomes a manager? Or when an hourly tech moves to salary? Managing these transitions cleanly can be messy with default settings. Here’s the most overlooked […]
7 Things Manufacturers Love About Zoho ERP

ERP (Enterprise Resource Planning) systems help manufacturers run their operations smoothly, improve efficiency, and keep all their data in one place. But why do 75% of ERP projects fail? Because they’re too expensive, take too long to set up, or don’t work well with existing systems. To avoid these issues, smaller manufacturers today are choosing […]
Off-the-Shelf vs. Customized: Choosing the Perfect ERP

When choosing the perfect ERP system for your manufacturing business, one of the key decisions you’ll face is whether to go with an off-the-shelf solution or a customized ERP. Each option has its strengths and weaknesses—but what if you didn’t have to choose? Let’s break down the pros and cons of each to see how […]
Are Manufacturers and Distributors Keeping Up With B2B Buyer Demands?

Manufacturers and distributors have always relied on phone calls, emails, and sales reps to handle customer orders, inquiries, and support. But B2B buyer demands are changing. Today, B2B customers want faster, more convenient, and self-sufficient ways to do business. According to Forbes, 75% of B2B customers now prefer a sales-rep-free experience. They don’t want to […]
10 CRM Metrics your B2B Business Should Track

Analyzing and understanding metrics is the key for growth in any B2B business, but what if you don’t know which metrics to track? Flooding yourself with unnecessary information may end up doing more harm than good. That’s why we’ve compiled a list of 10 CRM metrics your B2B business should be tracking. 1. Average Order […]
Becoming a Zoho Advanced Partner: A Reflection of Our Work

We are thrilled to share an exciting milestone in our journey—our company has officially been upgraded to an Advanced Partner with Zoho! This achievement is not just a new title; it’s a testament to the dedication, expertise, and commitment we bring to delivering exceptional solutions and services to our clients. A Recognition of Excellence Advanced […]
Understanding and Overcoming Technical Debt

Is your business bogged down by outdated software and poor tech support? This common challenge often results from technical debt, where quick fixes and short-term solutions lead to long-term complications. The frustration of maintaining and upgrading these systems can be overwhelming. But there’s a way out. We’ve outlined how you tackle technical debt, ensuring your […]
Top 5 Software Mistakes Businesses Make

In today’s fast-paced digital world, many businesses struggle with knowing which software to implement for optimal success. This uncertainty can lead to costly mistakes, inefficiencies, and missed opportunities, hindering their ability to thrive as technology rapidly evolves. Without a reliable source and partner to navigate the complex tech landscape, businesses often find themselves overwhelmed and […]
Maximizing Efficiency: Top 10 Zoho CRM Features for Manufacturers

Manufacturing businesses have unique needs when it comes to managing customer relationships and streamlining operations. Zoho CRM, with its versatile features, can significantly enhance efficiency and productivity in the manufacturing sector. Here, we explore ten essential Zoho CRM features that manufacturing businesses should be leveraging, with a special focus on the powerful customization capabilities of […]
4 Reasons Why You Should Choose Zoho

The market is flush with CRM options that provide your business with a sense of ease, but Zoho is the only platform that provides an all-in-one solution to your business. For those who may be familiar with Mail Chimp, Salesforce, Blogspot, Quickbooks, etc. These are all examples of software that are crucial to maintaining a […]