10 CRM Metrics your B2B Business Should Track
Analyzing and understanding metrics is the key for growth in any B2B business, but what if you don’t know which metrics to track? Flooding yourself with unnecessary information may end up doing more harm than good. That’s why we’ve compiled a list of 10 CRM metrics your B2B business should be tracking. 1. Average Order […]
Becoming a Zoho Advanced Partner: A Reflection of Our Work
We are thrilled to share an exciting milestone in our journey—our company has officially been upgraded to an Advanced Partner with Zoho! This achievement is not just a new title; it’s a testament to the dedication, expertise, and commitment we bring to delivering exceptional solutions and services to our clients. A Recognition of Excellence Advanced […]
Understanding and Overcoming Technical Debt
Is your business bogged down by outdated software and poor tech support? This common challenge often results from technical debt, where quick fixes and short-term solutions lead to long-term complications. The frustration of maintaining and upgrading these systems can be overwhelming. But there’s a way out. We’ve outlined how you tackle technical debt, ensuring your […]
Top 5 Software Mistakes Businesses Make
In today’s fast-paced digital world, many businesses struggle with knowing which software to implement for optimal success. This uncertainty can lead to costly mistakes, inefficiencies, and missed opportunities, hindering their ability to thrive as technology rapidly evolves. Without a reliable source and partner to navigate the complex tech landscape, businesses often find themselves overwhelmed and […]
Maximizing Efficiency: Top 10 Zoho CRM Features for Manufacturers
Manufacturing businesses have unique needs when it comes to managing customer relationships and streamlining operations. Zoho CRM, with its versatile features, can significantly enhance efficiency and productivity in the manufacturing sector. Here, we explore ten essential Zoho CRM features that manufacturing businesses should be leveraging, with a special focus on the powerful customization capabilities of […]
4 Reasons Why You Should Choose Zoho
The market is flush with CRM options that provide your business with a sense of ease, but Zoho is the only platform that provides an all-in-one solution to your business. For those who may be familiar with Mail Chimp, Salesforce, Blogspot, Quickbooks, etc. These are all examples of software that are crucial to maintaining a […]
Choosing the Right Customer Engagement Platform: SalesIQ vs. Intercom
Your sales team strives to give their full attention to every customer and lead. But as your business grows, keeping up with an increasing number of customers can become a challenge. This is where customer engagement platforms come in—helping businesses provide instant communication, streamline responses, and improve customer satisfaction. In this blog, we’ll compare two […]
5 Ways Zoho CRM for Manufacturers Can Drive Growth
Peter Drucker once said, “The purpose of a business is to create and keep a customer”. In today’s fast-paced world of rapid growth and innovation, achieving this goal has become harder than ever. To create and retain customers, your business needs to differentiate itself and present its value to leads faster than other hungry competitors. […]
How Zoho’s AI Assistant Can Deliver Personalized Customer Experiences
Businesses thrive from meeting customer demands, and according to The Business Concept, customers in the manufacturing industry are increasingly demanding personalization in their products. Personalizing customer interactions begins with the way businesses engage with their customers. Zia, Zoho’s AI-powered assistant, takes this to the next level by integrating seamlessly with Zoho applications to analyze data, […]