How Zoho’s AI Assistant Can Deliver Personalized Customer Experiences
Businesses thrive from meeting customer demands, and according to The Business Concept, customers in the manufacturing industry are increasingly demanding personalization in their products. Personalizing customer interactions begins with the way businesses engage with their customers. Zia, Zoho’s AI-powered assistant, takes this to the next level by integrating seamlessly with Zoho applications to analyze data, […]
Breaking Free from Salesforce: Helping Advica Build a Smarter CRM
Advica struggled with inefficiencies after months of trying to make Salesforce work and needed a CRM that streamlined workflows, improved data accuracy, and enhanced communication. Challenge Advica, a leader in online healthcare, was struggling with inefficiencies caused by outdated, internally built software that wasn’t designed for the entire organization. After spending months trying to implement […]
Zoho Vs. Salesforce: A Value Comparison
Selecting a CRM software for your manufacturing or distribution business can feel overwhelming, especially with so many options available. How do you know which one is the best fit for your business and why? To simplify the decision-making process, we’re doing a value comparison of two popular CRM systems: Zoho vs. Salesforce. Whether you’re […]