Blogs
Our thoughts on the world of business and technology.
Are Manufacturers and Distributors Keeping Up With B2B Buyer Demands?
Manufacturers and distributors have always relied on phone calls, emails, and sales reps to handle customer orders, inquiries, and support. But B2B buyer demands are
The Important Role of a Strategic Business Technology Plan
In the evolving landscape of business technology, managing tools and systems effectively has become a cornerstone of operational success. However, many organizations grapple with legacy systems, disjointed platforms, or failed integrations, leaving them overwhelmed.
10 CRM Metrics your B2B Business Should Track
Analyzing and understanding metrics is the key for growth in any B2B business, but what if you don’t know which metrics to track? Flooding yourself
Becoming a Zoho Advanced Partner: A Reflection of Our Work
We are thrilled to share an exciting milestone in our journey—our company has officially been upgraded to an Advanced Partner with Zoho! This achievement is
Zoho Desk vs. Zendesk: Which is The #1 Solution for Your Business’ Success?
Your customer service reps specialize in problem-solving, and the level of service your business provides depends heavily on their efficiency. When managing customer tickets, customizable
How to Reduce The Challenge of Customer Concerns In Your Manufacturing or Distribution Business
For business owners, ensuring a top-notch customer experience is always top of mind. From the moment you approach a potential client, to processing their first