Manufacturing Software Blog

What Manufacturers Can Learn from the Sandler Method Sales Approach

If you’ve been in manufacturing long enough, you know that selling isn’t about pushing products — it’s about solving problems efficiently. That’s exactly what the

Why Most CRMs Fail (and How Zoho CRM Fixes That)

If you’ve ever wondered why most CRMs fail, it usually comes down to one thing: they’re built for tracking data, not for helping people actually

5 Ways to Improve Sales in Manufacturing

Selling in manufacturing can feel like a constant balancing act, especially when you’re trying to improve sales across long cycles, technical buyers, and multiple decision-makers.

Bigin vs Zoho CRM: Which CRM is Right for Your Business?

If you’re searching for a CRM, you’ve probably come across Bigin and Zoho CRM. Both are made by Zoho, but they’re built for different kinds

The Top 10 CRMs for Manufacturers in 2025

If you run a manufacturing company, you already know how important a CRM is to stay on top of quotes, orders, and customer relationships. That’s

3 Payroll Problems That Go Away with a ServiceTitan Payroll Integration

Payroll shouldn’t be painful. But if you’re stuck with payroll problems like transferring time sheets from ServiceTitan into your payroll software manually, you know exactly

7 Things Manufacturers Love About Zoho ERP

ERP (Enterprise Resource Planning) systems help manufacturers run their operations smoothly, improve efficiency, and keep all their data in one place. But why do 75%

Comparing the Best Small Business CRM Software Options in 2025

If you’re new to the term, CRM stands for Customer Relationship Management software. It helps businesses track conversations, follow up with leads, manage sales pipelines,

3 Reasons Why Manufacturers Should be Using Customer Portals

In today’s fast-paced, digital-first world, customer portals are no longer just a nice-to-have. They’re a core part of how manufacturers stay connected, responsive, and competitive.

Bigin vs. Pipedrive: The Best CRM for Small Businesses

When it comes to customer relationship management, small businesses need tools that are simple, effective, and affordable. Two popular CRM options, Bigin and Pipedrive, are

8 Popular Zoho CRM Integrations

Zoho CRM integrations are one of the biggest reasons businesses choose Zoho as their CRM platform. The CRM is already one of the most flexible

How to Monitor Your Business Performance Using Bigin’s Dashboard

When you’re running a small business, you need to know what’s working and what’s not. That’s where dashboards and reports come in. They turn your

What Is Zia? A Simple Guide to Zoho’s AI Assistant

Zia is Zoho’s AI assistant, designed to help you work faster, make smarter decisions, and keep your data in check. It can predict which leads

3 Basic Automations in Bigin

One of the best parts about a CRM is that it can save you time by automating simple tasks. That’s why Bigin makes automation easy—so

3 Reasons Why Your Business Needs a Software Maintenance Plan

Technology is the backbone of any modern business. But without regular upkeep, systems can break down, leaving your operations vulnerable. To keep your business running

Zoho Bigin: The Small Business CRM Solution

Running a small business means wearing a lot of hats. Sales, customer service, operations, and marketing all fall on you or a small team. That’s

The #1 Employee Management Hack Most ServiceTitan Users Miss

If you’re using ServiceTitan to manage your field service business, you likely rely on its native employee roles and permissions to organize your team. But

How to Integrate Quickbooks with Bigin

When you’re running a small business, every hour counts. That’s why it’s important to connect the tools you rely on daily. Bigin by Zoho CRM

Off-the-Shelf vs. Customized: Choosing the Perfect ERP

When choosing the perfect ERP system for your manufacturing business, one of the key decisions you’ll face is whether to go with an off-the-shelf solution

How to Create and Manage Pipelines in Bigin

If you’re running a small business, you don’t need a bloated CRM to get results. You need something simple and effective. That’s where Zoho Bigin

How to Import Data from Excel into Bigin

If you’re a small business owner looking for a simple, powerful way to manage your sales pipeline, Zoho Bigin is one of the easiest CRMs

From 12 Hours to 30 Minutes: WireNut’s Payroll Automation Success Story

WireNut Home Services needed to eliminate the manual, error-prone process of moving data from ServiceTitan to payroll — a 12-hour grind that left no room

Are Manufacturers and Distributors Keeping Up With B2B Buyer Demands?

Manufacturers and distributors have always relied on phone calls, emails, and sales reps to handle customer orders, inquiries, and support. But B2B buyer demands are

How to Customize Fields and Modules in Bigin

Getting started with a new CRM can feel overwhelming. You’ve got modules, fields, pipelines—and none of it means much until it’s aligned with how your

The Important Role of a Strategic Business Technology Plan

In the evolving landscape of business technology, managing tools and systems effectively has become a cornerstone of operational success. However, many organizations grapple with legacy

Becoming a Zoho Advanced Partner: A Reflection of Our Work

We are thrilled to share an exciting milestone in our journey—our company has officially been upgraded to an Advanced Partner with Zoho! This achievement is

6 Easy Steps to Set Up Bigin in Less Than 30 Minutes

If you’re a small business owner, you don’t have hours to waste setting up software. That’s where Zoho Bigin shines. It’s a simple CRM built

10 CRM Metrics your B2B Business Should Track

Analyzing and understanding metrics is the key for growth in any B2B business, but what if you don’t know which metrics to track? Flooding yourself

Zoho Desk vs. Zendesk: Which is The #1 Solution for Your Business’ Success?

Your customer service reps specialize in problem-solving, and the level of service your business provides depends heavily on their efficiency. When managing customer tickets, customizable

How to Reduce The Challenge of Customer Concerns In Your Manufacturing or Distribution Business

For business owners, ensuring a top-notch customer experience is always top of mind. From the moment you approach a potential client, to processing their first

Understanding and Overcoming Technical Debt

Is your business bogged down by outdated software and poor tech support? This common challenge often results from technical debt, where quick fixes and short-term

Top 5 Software Mistakes Businesses Make

In today’s fast-paced digital world, many businesses struggle with knowing which software to implement for optimal success. This uncertainty can lead to costly mistakes, inefficiencies,

5 Ways to Leverage Zoho CRM in Distribution

The wholesale distribution industry is evolving rapidly, and tech-savvy customers now expect seamless service and faster response times. To keep up, businesses need more than

Maximizing Efficiency: Top 10 Zoho CRM Features for Manufacturers

Manufacturing businesses have unique needs when it comes to managing customer relationships and streamlining operations. Zoho CRM, with its versatile features, can significantly enhance efficiency

Zoho CRM vs. Salesforce: Which is Best for Your Manufacturing Business?

Choosing the right CRM is a pivotal decision for any business, impacting everything from customer relationships to operational efficiency. For manufacturing companies, the right CRM

Top 4 Software to Integrate with Zoho

Transitioning from outdated software to a new one can be challenging for any business. Luckily, Zoho has made it easy for various applications to integrate

4 Reasons Why You Should Choose Zoho

The market is flush with CRM options that provide your business with a sense of ease, but Zoho is the only platform that provides an

Choosing the Right Customer Engagement Platform: SalesIQ vs. Intercom

Your sales team strives to give their full attention to every customer and lead. But as your business grows, keeping up with an increasing number

5 Ways Zoho CRM for Manufacturers Can Drive Growth

Peter Drucker once said, “The purpose of a business is to create and keep a customer”. In today’s fast-paced world of rapid growth and innovation,

How Zoho’s AI Assistant Can Deliver Personalized Customer Experiences

Businesses thrive from meeting customer demands, and according to The Business Concept, customers in the manufacturing industry are increasingly demanding personalization in their products. Personalizing

Breaking Free from Salesforce: Helping Advica Build a Smarter CRM

Advica struggled with inefficiencies after months of trying to make Salesforce work and needed a CRM that streamlined workflows, improved data accuracy, and enhanced communication.

Zoho Vs. Salesforce: A Value Comparison

Selecting a CRM software for your manufacturing or distribution business can feel overwhelming, especially with so many options available. How do you know which one

10 Questions To Ask Before Replacing Your Custom Software

Aging software can be such a pain! Your business is running smoothly and then suddenly, you realize that this piece of software that someone built

Reducing Risk by Modernizing Paca Hydraulics’ Software

Paca Industrial Distribution needed to upgrade their decade-old, in-house applications to be compatible with the system upgrades they were implementing. Challenge To update three in-house

Calculating the Cost of a Software Failure

Introduction In today’s technologically-driven manufacturing landscape, robust, efficient, and reliable software systems serve as the backbone of operational success. They not only streamline production processes,

MTSUIP – A Custom Software Case Study

MTSUIP needed to break out of their manual, time-consuming data collection processes so they could save time and money, and increase member satisfaction. Challenge To

Yellow Malta – Integrating HubSpot, Teamwork, and a Custom Sales App

Yellow believes that innovation is the recipe for its enduring success and that digital transformation is its path to the future. Challenge Tracking Yellow’s aggressive

5 Ways Leaders Can Help Remote Teams Collaborate and Work Together

If one thing has become really clear, really fast this week it is this: Companies need to be able to have their employees work collaboratively

4 Ways To Boost Collaboration By Breaking Down Silos Between Departments

Silos are hard to predict and identify, which makes them the number one enemy of both small and medium-sized businesses. When you’re not paying attention,

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